RwandAir opened up a routing Sam and I had been eyeing for months — and the first thing we checked was whether Nala could fly cargo. Spoiler: she can. But cargo travel has rules that'll catch you off guard if you don't read the fine print before you book. Here's what you actually need to know before you trust your adventure dog to a hold.

RwandAir's pet policy splits into cabin and cargo. This page summarizes the weight limits, fees, brachycephalic-breed restrictions, and carrier specifications for both modes — sourced from the airline's official pet pages.

How RwandAir handles your pet

Each fact comes straight from the operator’s published policy. Hover the to read the exact wording; the opens the source page.

In the hold / cargo Accepted

Cabin policy

Carrier size55 × 38 × 20 cm“…the seat in front of him/her Cabin Baggage Policy Each Passenger is allowed to carry one 22x15x8 inches [55x38x20 cm]bag not weighing more than 21 lbs [10kg”
Crate must have/bewater bowl, IATA-compliant“…the seat in front of him/her Cabin Baggage Policy Each Passenger is allowed to carry one 22x15x8 inches [55x38x20 cm]bag not weighing more than 21 lbs [10kg”

Hold & cargo policy

Hold: Pets accepted Accepted“Animals such as dogs, cats, household birds and other pets, when properly crated and accompanied by valid health and vaccination certificates, entry permits, and other documents required by countries of entry or transit…”
Hold: Advance booking required Yes“Animals such as dogs, cats, household birds and other pets, when properly crated and accompanied by valid health and vaccination certificates, entry permits, and other documents required by countries of entry or transit…”
Hold: Max weight (pet + crate)10 kg“g a seat, will be allowed one piece of checked baggage weighing no more than 10 kg, whose dimensions does not exceed 45 i 1 Animals such as dogs, cats, household birds and other pets, when properly crated an”
Hold: Crate must have/beIATA-compliant, a carrier“or appropriate for wear, use, comfort or convenience in connection with the trip. Unless otherwise specified, it includes both checked an unchecked baggage of the passenger. Baggage check means those portions of the…”
Cargo: Pets accepted Accepted“Live animals are accepted as air cargo, provided they comply with the following requirements:”
Cargo: Advance booking required Yes“le App Travel Updates Covid-19 Information Flight status Track your cargo Special assistance Child care FAQ's Refund / Change booking Lost Baggage Loyalty programme Terms & Cond”
Cargo: Carrier size190 cm“…1. Shipper’s letter of instruction 2. Packing list 3. Commercial invoice 4. Maximum dimensions: Length=190cm, width=80cm, height=70 cm 5.”
Cargo: Crate must have/beIATA-compliant, a carrier“…1. Shipper’s letter of instruction 2. Packing list 3. Commercial invoice 4. Maximum dimensions: Length=190cm, width=80cm, height=70 cm 5.”

Health & documents

Acclimation certificate required Yes“Any such modification shall be made upon receipt of a proper death certificate and any such extension of validity shall not be for a period longer than forty-five (45) days from the date of the death”
Health certificate required Yes“Current vaccination cards from the veterinary”
Import permit copy required Yes“lp & Contact us Talk to Us Feedback Download Mobile App Travel Updates Covid-19 Information Flight status Track your cargo Special assistance Child care FAQ's Refund / Change booking Lost Baggage Loyalty programme”

Service & assistance animals

Fee waived Yes“Guide dogs accompanying sight/hearing impaired* passengers together with containers and food, will be carried free of charge in addition to the normal free baggage allowance”
Recognized Yes“Guide dogs accompanying sight/hearing impaired* passengers together with containers and food, will be carried free of charge in addition to the normal free baggage allowance”

Frequently asked

What if my flight is delayed past my health certificate validity?
If the certificate window expires before you board, you'll need a re-issue. Build a 1-2 day buffer between the cert date and departure to absorb minor delays.
What happens if I forget a document?
At the destination airport: at best, an extended inspection while you produce backup; at worst, the pet is held in quarantine or returned to origin at your cost. Bring printed copies.
RwandAir cargo is doable, but the prep window is tight and the paperwork adds up fast. Build your plan early — Pawgo's plan-builder pulls together every requirement specific to your route and pet, so nothing slips through the cracks. Bring more water than you think, double-check your vet timing, and get that plan locked before you even look at flights.
Get YOUR personalized plan for RwandAir →

Glossary

ISO chip
ISO 11784/11785 — the universal microchip standard.
FAVN
Fluorescent Antibody Virus Neutralization — a rabies serology test required by rabies-free destinations.
Brachycephalic
Snub-nosed breeds (French Bulldogs, Pugs, Persians, Himalayans) with restricted airline acceptance due to heat-stress risk.
AVIH
Animal Vehicle In Hold — IATA's term for cargo pet shipment, with fees that vary by carrier and route.