Here's what nobody tells you about Citilink: it'll fly your pet, but the details hide in the fine print, not the headline. Cargo travel is offered, which sounds great until you're standing at the counter realizing you skipped a step. I learned this kind of thing at the SGN customs window the hard way. Read the breakdown below before you book — future-you will send a thank-you note.
Citilink's pet policy splits into cabin and cargo. This page summarizes the weight limits, fees, brachycephalic-breed restrictions, and carrier specifications for both modes — sourced from the airline's official pet pages.
How Citilink handles your pet
Each fact comes straight from the operator’s published policy. Tap the to read the exact wording; the opens the source page.
Cabin policy
Hold & cargo policy
Budget 250 USD for a one-way cabin pet fee on this route. Confirm that figure against the booking screen before paying, since promotional hotel discounts and pet charges are separate line items. Add the 250 USD per direction when comparing total ticket cost across carriers. Pay the fee at booking rather than at the airport counter to lock the rate.
So Citilink can absolutely be part of the trip — you just have to plan the cargo details instead of winging them like I once did. Get the fees, crate rules, and timing straight before payday, not on departure morning. Mochi judges the queue length, not me, and a good plan keeps that queue short. Run your route through Pawgo's plan-builder for a personalized plan and skip my rookie mistakes.
Glossary
- ISO chip
- ISO 11784/11785 — the universal microchip standard.
- FAVN
- Fluorescent Antibody Virus Neutralization — a rabies serology test required by rabies-free destinations.
- Brachycephalic
- Snub-nosed breeds (French Bulldogs, Pugs, Persians, Himalayans) with restricted airline acceptance due to heat-stress risk.
- AVIH
- Animal Vehicle In Hold — IATA's term for cargo pet shipment, with fees that vary by carrier and route.